Posted on

Pitsel & Associates Ltd.Micro-Coaching Program

Mahatma Gandhi

“Your beliefs become your thoughts,
Your thoughts become your words,
Your words become your actions,
Your actions become your habits,
Your habits become your values,
Your values become your destiny.”

― Mahatma Gandhi


“We become what we repeatedly do.”

― Sean Covey

Behaviour drives self-concept and self-concept drives behaviour. This can be either a vicious circle or else a virtuous circle. If we see ourselves as kind, then we probably behave in a kind and thoughtful way toward others, which reinforces our opinion of ourselves as kind. And, as Gandhi noted, those things which we believe about ourselves become our actions which, if repeated a sufficient number of time, become our habits.

This notion has led me to the idea of something I refer to as “micro-coaching”. All of us have heard of business coaching, of course, where a person with sufficient training and experience in the business world works with people who wish to improve some aspect of their business life. Many people have found this process absolutely invaluable for their own development, but (and there always is a “but” isn’t there) it is expensive, time consuming, and in these days of economic uncertainty and cutbacks, very few companies think this is a good time to fund personal development.

They are wrong, in the same way that a business is wrong when it says, “Business is terrible. Sales are down. We need to get rid of 20% of our sales force”.

Do you want to

✓ advance your career?
✓ Break a bad habit?
✓ Take control of your life and your job?
✓Overcome a life hurdle?

This is exactly the right time to focus on improving your actions (and self-concept) in order to not only stay employed, but to advance in your career. Micro-coaching is a process that will let you focus on what you really need to focus on in order to develop yourself and your career. The process is based on the theory of cognitive dissonance proposed by Leon Festinger who believed that people have an inner need to ensure that their beliefs and behaviors are consistent. Inconsistent or conflicting beliefs leads to disharmony which people strive to avoid. So, we either change our behaviour to mirror our beliefs, or we change our beliefs to match our actions.

The program begins by focusing on an area where there is no pre-existing dissonance: that is, on one positive quality that you have, and translating that into a demonstrable activity every single day for 30 days, submitting a short description of what you have done to illustrate it, to your coach. If you believe you are a kind person for example, you will find it relatively easy to do one kind thing a day, and to quickly message me about the action you have performed.

Micro-coaching involves establishing habits that are performed consistently – habits that result in desired outcomes, and receiving feedback on your performance. It will help you make the transition from wanting to do something to actually doing what you say you want to do in a way that is consistent with your self-concept. And how do we change our self-concept about those things which we believe our faults? By doing small things, daily, that are inconsistent with the negative and by changing what we tell ourselves about ourselves.

After one month has passed with your working on developing those habits consistent with your self-concept, phase two is ready to begin. Phase two begins by looking at one quality you believe is lacking, or a negative behaviour you would like to correct. You would identify one or two behaviours that would be incompatible with the negative action. Let’s say that you have a bad habit of interrupting, jumping in before another person is finished talking. We would begin by forming a re-framing statement that would be incompatible with interrupting, perhaps, “I am a good listener and I can wait until I hear the whole story”. Every time you get into a discussion with another person you would say this to yourself. At the end of the day, you would message me, and let me know how many times you were able to remember this and not interrupt others. By the end of 30 days, you will have either quit saying that to yourself, OR, you will have significantly cut down on the number of times you interrupt others, resulting in the new behaviour(s).

And finally you will move on to Phase Three which is where the hard work and validation really begin. In this phase you will select someone (manager, colleague/peer, whomever) to let you know ONE thing you could change that would make you an easier person to work with. The process is the same – construct a positive attribution, and identify some actions that will demonstrate the change you wish to become a habitual action. At the end of the month, you will check back with that person to see what differences they have observed.

Let me share with you what one person has said about this program (after less than 2 months):
“Emailing/journaling every day is easy. I can’t think of an easier way to communicate as it does not involve having to match schedules. I’m waiting for my meeting and have time to respond. You may be getting a training program together and might not be able to respond until way later in the day or even tomorrow. It allows me to get coached in really small ways that fits my schedule.”

As you can see, the process is simple, though not necessarily easy. Changing habits never is.

Private – Personal – Effective – Affordable – Powerful

Cost? $999.00.00 (plus GST) for 3 months. For this one time price, your personal coaching program includes:

✓ daily responses from your coach on your emails
✓ observations and encouragement on your actions
✓ assistance in formulating effective affirmations
✓ penetrating questions that will assist in re-framing your challenges

…and best of all, it will result in real behaviour change – things that will make a difference in your life.

I believe this powerful program will bring about the personal life changes you need to be the success you know you can be. Changing habits is simple, but not necessarily easy. Every athlete, regardless of the tremendous talent possessed, has had a coach. Isn’t it time you join the ranks of the super successful?

For additional information, contact
Dr. Patricia Pitsel


“A nail is driven out by another nail; habit is overcome by habit.”

― Desiderius Erasmus

“Just do it! First you make your habits, then your habits make you!”

― Lucas Remmerswaal,