At Pitsel & Associates, we have an extensive background in an array of management training and development.
 

Let us work with your organization to customize our presentations to meet your needs. We can tailor our seminar presentations as one-hour sessions that can be delivered at breakfast or lunch meetings, or at department meetings.
 

We can also customize our presentations as half-day, one-day, and two-day formats for workshops. We customize presentations and training workshops in the following topic areas:

• supervisory skills
• managing employee performance
• negotiations
• leadership
• managers as coaches and mentors
• managing communications – difficult conversations
• behavioral interviewing
• building and maintaining relationships at work
• managing change
• coping with conflict
• delegating for results
• managing the generations
• emotional intelligence
• getting your point across with tact and diplomacy
• managing customer service
• defining a customer service strategy
• mastering motivation
• time management
• managing stress
• increasing employee interpersonal effectiveness
• improving team effectiveness