A friend was telling me the other day about a conversation he had recently overheard in a company.

One of the individuals, an over-aggressive, hard-driving, take-no-prisoners type of manager, had a company-wide reputation as a bully. He was told by his V.P. after increasing feedback not only from the direct reports of this bully, but also from others with whom he had to work, that he had to go around and apologize to those whom he had offended. Read the rest of this entry »